Our Services

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Helping You Live Your Very Best Life

Last year we had more than 4000 new referrals from people affected by epilepsy who were seeking support. There are many different ways you can take advantage and benefit from our many services. We know that at times epilepsy can be a frustrating and isolating condition to deal with but you don’t have to manage it alone.

Our highly skilled Nurse Educators and Service Consultants assist thousands of children, adults and their families accept and adjust to a life with epilepsy.

We provide up-to-date and easy to understand information on the condition and related topics as well as support services tailored to individual needs including:

  • Online Tools and Resources – Diary and medication management apps; educational materials and courses, videos and our new digital ‘MediKidz’ comic book for children
  • Online Communities – Connect with others through our many online forums and websites tailored to different age-groups and circumstances
  • Epilepsy Products – Seizure monitors and wearable technology designed to help keep you safe and alert others when you need assistance

Our aim is to deliver innovative services that increase epilepsy awareness, understanding, knowledge and skills to assist people living with epilepsy across Australia have the best quality of life possible.

Popular Services

Epilepsy Action has been providing our services for over 65 years and we can be there with support for you when you need it most. Some of our main areas of support and resourcing include the following:

National Epilepsy Line

An Australian-first telephone and email service to support people living with epilepsy and their families. The National Epilepsy Line is available from 9am to 5pm seven days a week in all Australian states and territories by calling 1300 EPILEPSY (37 45 37).


Our innovative MyEpilepsyKey, provides instant online access to vital information, resources and self-management tools and is available Australia-wide. Click here to access MyEpilepsyKey.

Assistance and Advice

You may need written information, case management, medication advice, or sometimes just want to speak to a friendly voice who will understand what you are going through. That is what we are here for.

Advocacy and Consultancy

We represent the interests of those affected by epilepsy by advocating and lobbying the Australian Government for improvements in employment, education, health, transport, discrimination and other important issues. Epilepsy Action also provides a consultancy service to businesses and organisations that provide services to or work with people living with epilepsy.

Client Rights and Responsibilities

There are certain standards that you have the right to expect from Epilepsy Action, and at the same time, as our client you have certain responsibilities to ensure your service is as effective as possible. Read more.

Seeking Support?

Call one of our friendly customer service consultants now on 1300 37 45 37 (1300 EPILEPSY) and have a chat to us about your situation and the sort of assistance you would like. We are certain we can help.