Complaints Policy & Procedure

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Complaints Policy and Procedure

Epilepsy Action Australia (EAA) is committed to being open and responsive to any complaints offered by our clients, supporters, our employees or by members of the community. We will at all times seek an outcome to a complaint which is satisfactory to all parties.

Please see the following documents for more information:

To view these documents you will need the latest version of Adobe Acrobat Reader.

Completed complaints can be sent via email to or posted to:

The Chief Executive Officer

PO Box 384